Training Courses Terms & Conditions
Phoenix EFT Training Courses Terms and Conditions
Training Course Fees: Reservations are made on the basis that training courses will be charged at the rate in effect on the date of course commencement. The course price does not cover any travel, accommodation or living expenses, which the delegate may incur in attending a Phoenix EFT course.
Payment Terms: Payment in full is to be made not less than 5 working days in advance of course commencement. Phoenix EFT reserves the right to refuse admission or cancel the booking if payment in full is not received on time. Certificates will not be issued until the course has been paid in full. Phoenix EFT will submit an invoice to company customers on receipt of a company Purchase Order, which is due for payment by return. Payment is to be made to the bank account nominated by Phoenix EFT. Individual delegates may pay by cheques made payable to Phoenix EFT which must be received 10 days prior to course commencement.
Transfers: Delegates may transfer to another training course if the request is received at least 10 working days before commencement of the training course already booked. If the request is received less than 10 working days before commencement of the course already booked, your place may not be transferred unless agreed by Phoenix EFT. Bookings can be transferred to another delegate at any time up to the day before course commencement.
Cancellations: Phoenix EFT reserve the right to cancel or change any scheduled course and undertake to provide reasonable notice of the cancellation or change except in the instance of an emergency. Should Phoenix EFT cancel a course delegates will be offered an alternative date or a full refund. You may cancel bookings by notifying Phoenix EFT at least 10 working days before commencement of the training course. If payment has been made a refund will be arranged and the booking will be removed from Phoenix EFT system. If payment has not been made the booking will be removed from the Phoenix EFT system. No additional fee is charged for this. If your cancellation notice is received less than 5 working days before commencement of the course, you will be liable for the full amount of the course fees unless an alternative date within 3 months is booked and confirmed at the time of cancellation.
Prerequisites and Admission: Phoenix EFT reserves the right to refuse admission to any individual whom they consider to be unsuitable for admission to the course premises or to remove any such person after the commencement of a course.
Intellectual Property Rights: All copyright, design right and other intellectual property rights used, created or embodied in or arising out of or in connection with the delivery of the services remains the sole property of Phoenix EFT and the Customer and delegate shall not during or at any time after the completion of the services dispute the ownership of such rights. All materials and information (in whatever form) provided by Phoenix EFT in connection with the services shall not be copied, distributed or be made available to third parties and shall be used only for the purpose for which they were provided. The delegate is, subject to the previous paragraph, entitled to keep for their own use any course materials that are issued to them. You are not, without Phoenix EFT prior written consent, entitled to copy any materials (including course materials) provided to you by Phoenix EFT.
Force Majeure: If Phoenix EFT is unable to provide any course, or any part of any course, for any reason beyond Phoenix EFT reasonable control, Phoenix EFT shall be entitled to postpone or cancel that course, or part of it.
Phoenix EFT shall try to agree with the Customer an alternative mutually acceptable date and/or time to provide the postponed/cancelled training, but shall be under no obligation to do so. If no agreement can be reached on rescheduling such training, Phoenix EFT will make no charge for the cancelled training (or, as appropriate, will refund the cost of it to the Customer).
Termination: Phoenix EFT may terminate this Agreement immediately if the Customer materially breaches the terms of the Agreement and does not remedy that breach (if it is capable of remedy) within such reasonable period as Phoenix EFT specifies. Upon termination of this Agreement for whatever reason Customer shall pay to Phoenix EFT any outstanding monies due under this Agreement up to and including the date of termination.
Indemnity: For limited company customers Phoenix EFT and Customer will indemnify and hold harmless each other in respect of any loss, damage or impairments to their respective property and any death, injury or illness to their respective employees arising from or in connection with Phoenix EFT courses whether or not this may be caused by negligence, error or omission of the party so indemnified. Notwithstanding the above, neither Phoenix EFT nor the Customer shall make any claim against or be liable to the other in respect of any indirect or consequential loss of damage, including but not limited to the loss of profit, and business interruption arising or alleged to arise out of either party’s failure to properly carry out its obligation or from any other circumstances or cause including negligence.
General Areas of Note: Delegates are responsible for their own physical and mental well being at all times. Emotional Freedom Technique is a complementary health methodology. Delegates are reminded that their primary health care responsibility lies with their General Practitioner. Delegates must have proficient skills in English, both oral and written. All courses are offered on the basis of Phoenix EFT being satisfied that there are sufficient delegates to justify running the course. If at any time Phoenix EFT determines that the number of delegates does not justify running any course and decides to cancel or postpone a training course, Phoenix EFT liability for such cancellation shall be limited to a refund of any fees paid for such course. No refunds shall be given if the delegate attends any rescheduled course or any other Phoenix EFT course instead of the cancelled course.
Personal belongings and items belonging to the client brought on to the training premises are the sole responsibility of the owner, Phoenix EFT accepts no responsibility for damage or loss to such items. All bookings on courses are subject to the above terms and conditions and your acceptance of them constitutes a legally binding contract. You will be deemed to have accepted these terms and conditions (a) at the time of booking if booked online on the Phoenix EFT website or any associated website run and maintained by Phoenix EFT or (b), for bookings made in any other way, unless Phoenix EFT receives written notice from you to the contrary within seven days of our sending you this document.